This Version of Internet Explorer Is Not Supported

We recommend you upgrade to a more modern browser.

Some options are Google Chrome and Firefox.

Need help with your external hard drive? Check out compatibility requirements and instructions for setting up and transferring DVR recordings below.

Western Digital My Book External Hard Drive


  • Has its own power supply
  • Is between 50 GB and 2 TB in size
  • Has a single disk drive (flash memory is not compatible)


Compatibility Requirements

Your DISH receiver must be one of the receiver models listed below. If you are not sure what receiver model you have, check the name on the front of your receiver or go to

DVR Models

Non-DVR Models

Important Facts

The external hard drive must be reformatted if it is swapped to a different account, which will cause all DVR recordings to be deleted. You can swap the external hard drive between like receivers (DVR model to DVR model or non-DVR model to non-DVR model) on the same account without losing DVR recordings.

If you have a non-DVR receiver model, you can turn your external hard drive into an HD DVR. After setting up your external hard drive (instructions below), contact us to add the DVR External Hard Drive service to your account. You will be charged a $40 one-time activation fee. Once activated, you can access DVR functionality through your receiver's Menu screen


Set Up Receiver to External Hard Drive Transfer Recordings To & From External Hard Drive