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Appointment Expectations

Call us to schedule an appointment and we will be with you every step of the way. Our technicians provide excellent service and can assist you with any questions during your appointment. Enjoy features like 75 minute arrival windows as well as tracking your technician’s route to your home!

Expect the Best

Our skilled technicians are trained to give you the best customer experience when they visit your home.

DISH will contact you at the following times to let you know your appointment details.

  • The day before your appointment
  • The morning of your appointment
  • An hour before the estimated arrival window

My Tech

My Tech allows you to take control of your DISH appointments by keeping you informed every step of the way. You can see the technician’s route as he drives to your home.

To access the My Tech feature:

Visit My Appointments or log into the MyDISH App to view your account and manage your appointments.


To ensure you have the best experience…

There are a few things we need you to do so our technician can work properly and have you watching DISH as soon as possible!

  • Please ensure that someone 18 years of age or older will be present for the entire appointment
  • Please secure any pets to avoid contact with the technician
  • New Customers: The owner of the credit card used to qualify for service must be present to sign the DISH agreements at the time of installation