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Know Your Security Code.

You’ll need it whenever you contact us.

What is my security code and why is it important?
Your security code is a 4-digit number that was created by you when you set up your DISH account. To protect your privacy and security, we ask for it whenever you call us.

I forgot my security code. How do I reset it?

  1. Log in to your MyDISH account
  2. Select "My Profile"
  3. Under "Security Info," enter your new 4-digit security code
  4. Confirm your new 4-digit security code and set up a reminder that will help you remember it in the future
  5. Click "Submit" to save
  1. Log in to your account in the MyDISH App
  2. Select "Account"
  3. Select "Profile" under "Preferences"
  4. Under "Security Info," enter your new 4-digit security code
  5. Confirm your new 4-digit security code and set up a reminder that will help you remember it in the future
  6. Press "Save Settings" to confirm

What more can I do to protect myself?

Complete these simple actions to secure your account. Learn more about online security.

Strengthen Your 4-Digit Security Code

When updating your security code, avoid using sequential or repeating numbers, or information on public record, like birthdays or your SSN. You can also add a security code reminder as a helpful tip when verification occurs.

Example:
4-Digit Security Code: 3790
Security Code Reminder: Childhood Address

Complete a Security Q&A

For added security, submit answers to a list of predetermined questions. You may be asked for this information when speaking with an agent.

Example:
Security Question: Your city of birth?
Security Answer: Seattle