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Returns & Exchanges

Returning equipment can be a hassle. That’s why we’ve made it simple for you. Find your situation, and follow the steps to resolving the issue below.

Choose Your Product…

DISH Receivers

Hopper and Other Receivers

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty. We will exchange your current item and ship you a like for like replacement at no cost.

If you are leasing the receiver, a life time warranty is provided for the duration of your DISH service.

Wireless Joey Access Point

Wireless Joey Access Point

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty. We will exchange your current item and ship you a like for like replacement at no cost.

Joey Bluetooth Adapters

Joey Bluetooth Adapter

You can receive a full refund for this product within 30 days of purchase.

There is no product warranty included with this item.

Joey Receiver Power Supply

Joey Receiver Power Supply

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty. We will exchange your current item and ship you a like for like replacement at no cost.

Bluetooth Headphones

Bluetooth Headphones

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty with iHip. Please contact an iHip representative at 800-500-4434 to learn more.

Phaz Headphones

Phaz Headphones

You can receive a full refund for this product within 30 days of purchase.

Please email a Phaz representative at contact@phazmusic.com to learn about warranty information.

Tredz Headphones

Tredz Headphones

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty with Tredz. Please contact a Tredz representative at info@tredz.co.uk to learn more.

Boom Duo Bluetooth Speaker

Boom Duo Bluetooth Speaker

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty with Polk Audio. Please contact a Polk Audio representative at 800-377-7655 or email polkcs@polkaudio.com to learn more.

Megajam Bluetooth Speaker

Megajam Bluetooth Speaker

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty with iHip. Please contact an iHip representative at 800-500-4434 to learn more.

Omni Systems (Rechargeable and Non-Rechargeable)

Omni Systems (Rechargeable and Non-Rechargeable)

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty with Polk Audio. Please contact a Polk Audio representative at 800-377-7655 or email polkcs@polkaudio.com to learn more.

Soundbar

Soundbar with or without Subwoofer

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty with Polk Audio. Please contact a Polk Audio representative at 800-377-7655 or email polkcs@polkaudio.com to learn more.

Smart Sound System

Smart Sound System

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty with Polk Audio. Please contact a Polk Audio representative at 800-377-7655 or email polkcs@polkaudio.com to learn more.

Smartbar

Smartbar

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty with Polk Audio. Please contact a Polk Audio representative at 800-377-7655 or email polkcs@polkaudio.com to learn more.

Smartwoofer

Smartwoofer

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty with Polk Audio. Please contact a Polk Audio representative at 800-377-7655 or email polkcs@polkaudio.com to learn more.

HDMI Cable - Holland Electronics

HDMI Cable - Holland Electronics

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty with Holland Electronics. Please contact a Holland Electronics representative at 800-628-4511 to learn more.

HDMI Cable, HDMI Corner, Optical/Lightning Cable - Audioquest

HDMI Cable, HDMI Corner, Optical/Lightning Cable - Audioquest

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty with Audioquest. Please contact an Audioquest representative at 949-585-0111 to learn more.

Surge Protector

Surge Protector

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a lifetime product warranty with Jasco. Please contact a Jasco representative at 855-527-2687 to learn more.

(The low-profile surge protector comes with a 3-month warranty.)

Power Relocation Kit

Power Relocation Kit

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 5-year product warranty with Midlite. Please contact a Midlite representative at 800-606-5169 to learn more.

Mobile Power Bundle

Mobile Power Bundle

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty with iHip. Please contact an iHip representative at 800-500-4434 to learn more.

Optical Cable - Case AV

Optical Cable - Case AV

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 3-month product warranty with Case AV. Please contact a Case AV representative at 800-519-8731 to learn more.

Speaker/Receiver Bracket

Speaker Brackets

You can receive a full refund for these products within 30 days of purchase.

This item also comes with a lifetime product warranty with Level Mount. Please contact a Level Mount representative at 888-229-1459 to learn more.

TV Wall Bracket

TV Wall Brackets

You can receive a full refund for these products within 30 days of purchase.

This item also comes with a 5-year product warranty with ProConnect - AVAD. Please contact a ProConnect - AVAD representative at 800-500-4434 to learn more.

DISH Remote Controls

Remote Control (all versions)

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 2-year product warranty effective at the time of your last receiver activation. We will exchange your current item and ship you a like for like replacement at no cost.

DISH Remote Antennas

Remote Antenna (all versions)

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 2-year product warranty. We will exchange your current item and ship you a like for like replacement at no cost.

DISH Remote Skins

Remote Skin

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty with Remote Skins LLC. Please contact a Remote Skins LLC representative at 724-840-5588 to learn more.

Mols Phone Case

Mols Phone Case

You can receive a full refund for this product within 30 days of purchase.

Please email a Mols representative at info@mols.mobi to learn about warranty information.

OTA Module

Over-the-Air (OTA) Module

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty. We will exchange your current item and ship you a like for like replacement at no cost.

External Hard Drive

External Hard Drive

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 2-year product warranty with Seagate. Please contact a Seagate representative at 800-732-4283 to learn more.

Sling Adapter

Sling Adapter

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty. We will exchange your current item and ship you a like for like replacement at no cost.

HopperGO

HopperGO

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty. We will exchange your current item and ship you a like for like replacement at no cost.

Powerline BB Connector

Powerline BB Connector

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty. We will exchange your current item and ship you a like for like replacement at no cost.

Screen Cleaner

Screen Cleaner

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 2-year product warranty with Meridrew Enterprises. Please contact a Meridrew Enterprises representative at 800-505-5327 to learn more.

Tailgater

Tailgater

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty with King Controls. Please contact a King Controls representative at 952-922-6889 to learn more.

Wi-Fi Range Extender

Wi-Fi Range Extender

You can receive a full refund for this product within 30 days of purchase.

This item also comes with a 1-year product warranty with D-link/Luxul. Please contact a D-link/Luxul representative at 800-326-1688 or email rma_requests@dlink.com to learn more.

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