This Version of Internet Explorer Is Not Supported

We recommend you upgrade to a more modern browser.

Some options are Google Chrome and Firefox.

Platinum Remote Control

Click a button on the remote below to see its functions.

Platinum Remote

Top Questions

Why won't my remote change the volume on my TV?

Your remote may not be programmed to control functions on your TV. Check out these step-by-step instructions to pair your remote to your TV or another device.

Why won't my remote work with my DISH receiver?

Often, this problem is due to dead batteries, or a remote or receiver error. Follow these steps to resolve your remote control issue.

What type of batteries does my remote take?

Your remote takes four AAA batteries. Check out these instructions if you need help inserting batteries into your remote correctly.

Want to Know More?

Visit our remote control how-to pages for step-by-step instructions for programming your remote, tuning to the correct channel/input for watching DISH programming, and more!

Check out the Platinum remote control setup guide for additional information on your remote.

Need assistance with your receiver? Look to the receiver support pages for helpful info.

Troubleshoot issues with your equipment online.

power tvpower sat mode tv mode vcr mode aux mode menu tv/video page up page down volumeup volumedown mute guide left right up down select recall info view cancel pvr skip back skip forward back fast forward stop record play pause dish number pad number pad2 star button pound button

Function Condition
Cycle receiver power on/off -
Function Condition
Cycle TV power on/off -
Function Condition
Put in SAT mode If pressed one time
Perform SAT Auto Tune function If enabled
Function Condition
Put in TV mode -
Function Condition
Put in VCR mode -
Function Condition
Put in Aux mode -
Function Condition
Display Main Menu If pressed one time
Display System Info If pressed two times
Function Condition
Cycle through TV inputs -
Function Condition
Page up -
Function Condition
Page down -
Function Condition
Increase sound -
Function Condition
Decrease sound -
Function Condition
Cycles sound on/off -
Function Condition
Display EPG If pressed one time
Cycle through favorites lists If pressed two times
Function Condition
Display last channel watched -
Function Condition
Cancel on screen menu/pop-up -
Function Condition
Display program info -
Function Condition
Display live TV If pressed one time
Display Program Banner If on live TV
Function Condition
Display DISH On Demand Menu If pressed one time
Display My Recordings If pressed two times
Display Daily Schedule If pressed three times
Function Condition
Left one If pressed one time
Display Themes menu If on live TV
Function Condition
Right one If pressed one time
Display Browse Banner If on live TV
Function Condition
Up one -
Function Condition
Down one -
Function Condition
Select highlighted option If pressed one time
Display Info Banner If on live TV
Function Condition
Skip back 10 seconds If pressed one time
Skip back 10 frames If paused
Skip back four hours If on guide
Function Condition
Skip forward 30 seconds If pressed one time
Skip forward one frame If paused
Skip forward one day If on guide
Function Condition
Rewind speed to 4x If pressed one time
Rewind speed to 15x If pressed two times
Rewind speed to 60x If pressed three times
Rewind speed to 300x If pressed four times
Decrease fast forward speed If fast forwarding
Rewind speed to 1/4 If paused
Function Condition
Fast forward speed to 4x If pressed one time
Fast forward speed to 15x If pressed two times
Fast forward speed to 60x If pressed three times
Fast forward speed to 300x If pressed four times
Decrease rewind speed If rewinding
Function Condition
Stop playback If watching a recording
Stop recording If recording a program
Function Condition
Record programming -
Function Condition
Start playback If on My Recordings menu
Resume playback If paused
Function Condition
Pause program -
Function Condition
Display DishHOME menu -
Function Condition
No current function -
Function Condition
Swap Picture In Picture (PIP) tuners If PIP is on screen
Watch alternate tuner If PIP is not on screen
Function Condition
Display PIP If pressed one time
Display larger PIP If pressed two times
Display side-by-side PIP If pressed three times
Close PIP If pressed four times
Function Condition
Cycle PIP screen position to 1st position If pressed one time
Cycle PIP screen position to 2nd position If pressed two times
Cycle PIP screen position to Nth position If pressed N times (up to 9)
Display side-by-side PIP If PIP is not on screen
Function Condition
Input alphanumeric values -
Function Condition
Display DISH On Demand menu -
Function Condition
Display Search menu -