How long do transfers take?
Up to 20 minutes per hour of programming. To ensure quick transfers, turn on Smart Prepare for Mobile. On your Hopper, go to Menu > Settings > Timer Defaults > Smart Prepare for Mobile.
Why does my Hopper need to be connected to the internet in order to use my HopperGO?
Your Hopper needs to be internet-connected in order to pair with DISH Anywhere and transfer content to the HopperGO.
Can the same show be viewed on multiple devices at once?
No. Only one device can view a specific recording, but other devices may watch different recordings at the same time.
Can anyone watch content through my HopperGO’s Wi-Fi network?
No. Only a user signed into your DISH Anywhere account can access content on your HopperGO.
Can the HopperGO connect to any Hopper?
The HopperGO only pairs to one Hopper at a time. If you connect your HopperGO to a second Hopper, the HopperGO will be reformatted and your transferred content will be lost.
If I transfer a recording to the HopperGO, will it be deleted from my Hopper?
It depends on the channel the program was on. Certain content providers limit the number of devices a recording can be held on. If the recording will be deleted upon transfer, a message will appear on screen notifying you of the deletion and confirming if you want to complete the transfer.
Can I connect the HopperGO to my Hopper to watch content?
No. Content can only be watched using the DISH Anywhere app.
Can I connect to the internet using my HopperGO Wi-Fi?
No. The HopperGO’s Wi-Fi network only functions as a way for mobile devices to connect to the HopperGO.
What is the battery life of the HopperGO?
The HopperGO can last up to four hours on a full charge.
How many recordings can the HopperGO hold?
The HopperGO can hold up to 100 hours of content.
How many devices can use the HopperGO at once?
Up to five devices can use the HopperGO at one time.