How to Set Other Preferences on a Hopper | MyDISH | DISH Customer Support

This Version of Internet Explorer Is Not Supported

We recommend you upgrade to a more modern browser.

Some options are Google Chrome and Firefox.

Select Your Remote Type

Please select your remote to view remote-specific support steps.

40.0 remote

40.0

50.0 remote

50.0

52.0 remote

52.0

Select the screen that appears when you press the GUIDE button on your remote. Note: your Guide may show in either grey or black depending on your settings.

your Guide may appear in grey or black, depending on your settings

40.0 Remote

Multi-Channel Recall
Multi-Channel Recall allows you to easily return to your most recently viewed programs.
1. Press the MENU button
2. Select Settings
3. Select Guide Settings
4. Select Format Guide
5. Select your desired Multi-Channel Recall preference.
  
  On - lists the four most recently viewed programs.
  
  On, Immediate - jumps to the last viewed program and lists the four most recently viewed programs.
  
  Off - jumps to the last viewed program.
6. Select Save
7. Press the VIEW LIVE TV button
8. Press the RECALL button to confirm that the recall banner preferences are correct
Multi-Channel Swap
Multi-channel swap allows you to swap between 4 different channels while maintaining an hour long buffer in each, allowing rewind capability.
1. Press the MENU button
2. Select Settings
3. Select Diagnostics
4. Select Multi-Swap
5. Select your desired Multi-Swap preference
6. Select Save
Receiver Name
The receiver name will display on the TV Activity screen and other screens throughout the Hopper menus. This allows you to name receivers in order to differentiate between devices.
1. Press the MENU button
2. Select Settings
3. Select Network Setup
4. Select Whole-Home
5. Select Location Name
6. Select your desired receiver name
  
  (You can create your own receiver name by selecting Custom Name)
7. Select Save
Restore Default Settings
Restoring your receiver's default settings will return your receiver to its standard factory settings
1. Press the MENU button
2. Select Settings
3. Select Diagnostics
4. Select Factory Defaults
5. Select Yes
6. Your receiver will restart
Restore Saved Settings
Restoring your receiver settings will load your saved settings from your remote to your receiver.
1. Press the MENU button
2. Select Settings
3. Select Diagnostics
4. Select System Wizard
5. Select Restore
6. Select your desired Device preference
7. Wait for the restore to complete
8. Upon completion, the Attention 1001 pop-up will display and the receiver will automatically restart

40.0 Remote

Multi-Channel Recall
Multi-Channel Recall allows you to easily return to your most recently viewed programs.
1. Press the MENU button
2. Select Settings
3. Select Remote Control
4. Select Recall Button
5. Select your desired Recall Button preference.
Multi-Channel Swap
Multi-channel swap allows you to swap between four different channels while maintaining an hour-long buffer in each, allowing rewind capability.
1. Press the MENU button
2. Select Settings
3. Select Remote Control
4. Select Swap Button
5. Select your desired Swap Button preference
Receiver Name
The receiver name will display on the TV Activity screen and other screens throughout the Hopper menus. This allows you to name receivers in order to differentiate between devices.
1. Press the MENU button
2. Select Settings
3. Select Diagnostics
4. Select Whole Home
5. Select Change Name
6. Select Location Name
7. Select a preset name from the drop-down
  
  OR
  
  Select Enter Name to make a custom name
Restore Default Settings
Restoring your receiver's default settings will return your receiver to its standard factory settings
1. Press the MENU button
2. Select Settings
3. Select Diagnostics
4. Select Receiver
5. Select Tools
6. Select RESET TO FACTORY DEFAULTS
7. Select RESET RECEIVER TO FACTORY DEFAULTS
8. Select Yes on the Reset Receiver to Defaults pop-up
9. Your receiver will restart
Restore Saved Settings
Restoring your receiver settings will load your saved settings from your remote to your receiver.
1. Press the MENU button two times
2. Select Tools
3. Select RESTORE SETTINGS
4. Select your desired Restore Settings preference
  
  (if receiver was replaced, select RESTORE TO RECEIVER)
  
  (if remote was replaced, select RESTORE TO REMOTE CONTROL)
5. Do not disturb the receiver while changes are taking effect
6. Allow receiver to restart for changes to take effect

50.0 Remote

Multi-Channel Recall
Multi-Channel Recall allows you to easily return to your most recently viewed programs.
1. Press the HOME button two times
2. Select Settings
3. Select Remote Control
4. Select Recall Button
5. Select your desired Recall Button preference
Multi-Channel Swap
Multi-channel swap allows you to swap between 4 different channels while maintaining an hour long buffer in each, allowing rewind capability.
1. Press the HOME button two times
2. Select Settings
3. Select Remote Control
4. Select Input Button
5. Select your desired Input Button preference
Receiver Name
The receiver name will display on the TV Activity screen and other screens throughout the Hopper menus. This allows you to name receivers in order to differentiate between devices.
1. Press the HOME button two times
2. Select Settings
3. Select Diagnostics
4. Select Whole Home
5. Select Change Name
6. Select Location Name
7. Select a present name from the drop-down
8. Select Enter Name to make a custom name
Restore Default Settings
Restoring your receiver's default settings will return your receiver to its standard factory settings
1. Press the HOME button two times
2. Select Settings
3. Select Diagnostics
4. Select Receiver
5. Select Tools
6. Select RESET TO FACTORY DEFAULTS
7. Select RESET RECEIVER TO FACTORY DEFAULTS
8. Select Yes on the Reset Receiver to Defaults pop-up
9. Your receiver will restart
Restore Saved Settings
Restoring your receiver settings will load your saved settings from your remote to your receiver.
1. Press the HOME button three times
2. Select Tools
3. Select RESTORE SETTINGS
4. Select your desired Restore Settings preference
  
  (if receiver was replaced, select RESTORE TO RECEIVER)
  
  (if remote was replaced, select RESTORE TO REMOTE CONTROL)
5. Do not disturb the receiver while changes are taking effect
6. Allow receiver to restart for changes to take effect

52.0 Remote

Multi-Channel Recall
Multi-Channel Recall allows you to easily return to your most recently viewed programs.
1. Press the HOME button two times
2. Select Settings
3. Select Remote Control
4. Select Recall Button
5. Select your desired Recall Button preference
Multi-Channel Swap
Multi-channel swap allows you to swap between 4 different channels while maintaining an hour long buffer in each, allowing rewind capability.
1. Press the HOME button two times
2. Select Settings
3. Select Remote Control
4. Select Input Button
5. Select your desired Input Button preference
Receiver Name
The receiver name will display on the TV Activity screen and other screens throughout the Hopper menus. This allows you to name receivers in order to differentiate between devices.
1. Press the HOME button two times
2. Select Settings
3. Select Diagnostics
4. Select Whole Home
5. Select Change Name
6. Select Location Name
7. Select a present name from the drop-down
8. Select Enter Name to make a custom name
Restore Default Settings
Restoring your receiver's default settings will return your receiver to its standard factory settings
1. Press the HOME button two times
2. Select Settings
3. Select Diagnostics
4. Select Receiver
5. Select Tools
6. Select RESET TO FACTORY DEFAULTS
7. Select RESET RECEIVER TO FACTORY DEFAULTS
8. Select Yes on the Reset Receiver to Defaults pop-up
9. Your receiver will restart
Restore Saved Settings
Restoring your receiver settings will load your saved settings from your remote to your receiver.
1. Press the HOME button three times
2. Select Tools
3. Select RESTORE SETTINGS
4. Select your desired Restore Settings preference
  
  (if receiver was replaced, select RESTORE TO RECEIVER)
  
  (if remote was replaced, select RESTORE TO REMOTE CONTROL)
5. Do not disturb the receiver while changes are taking effect
6. Allow receiver to restart for changes to take effect

Feedback

DISH values your feedback. Let us know what you like about this page or what we can do to improve your online experience.

Provide feedback

Was this page helpful?

Yes
No
Somewhat

How can we improve this page?

Submit

Feedback submitted from this form is used to improve your online experience and you will not be contacted from DISH regarding the feedback provided.

Chat With A Representative

If you require immediate assistance with your account, chat now with an online representative.

CHAT NOW