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Google Assistant Support

Control your TV and your internet-connected Hopper, Joey, or Wally family receivers with just your voice and the Google Assistant. Follow the instructions that came with your Google Assistant for initial device set-up. Once the initial setup is complete, you’re ready to get started with DISH.

This article contains the following sections:

System Requirements

Use the Google Home app on compatible mobile devices to set up your Google Home device. Google Home cannot be set up on a computer.

  • Google Home devices Android 5.0 and higher; iOS 9.1 and higher
  • Google Assistant on Android phones and tablets requires Google app 6.13 or higher, Google Play services, 1.4 GB of memory, and 720p screen resolution
  • Google Assistant on iPhones and iPads requires iOS 10 or higher with the Google Assistant app

All compatible Google Home devices connect to dual-band Wi-Fi (2.4 GHz/5 GHz) networks. All use the 802.11 b/g/n/ac standard. Google Home and Google Home Max require 802.11 a/b/g/n/ac access point (router).

Syncing services (such as backup) require a Google Account.

Set up the Google Assistant with DISH:

  1. On your DISH remote, press HOME twice or MENU once, depending on your remote
  2. Select Settings, then select Google Assistant
  3. Select the Set Up button under "Control DISH through a Google Assistant device"
  4. Select the Get Code button and make note of the code shown on screen for a later step
  5. On your mobile device, open the Google Assistant App
  6. Select your Google Account
    Account menu circle on main page of Google Assistant app.
  7. Select the tab for which you named your Google Device and select Add
    Plus icon to Add device in Google Assistant app.
  8. Select DISH from the list

    (Note: Android users may have to select "Setup Device", then "Works with Google" before selecting the device)
    List of device options including DISH.
  9. Enter the activation code from your Hopper and select Activate
    Field in Google Assistant app for activation code.
  10. Select the pencil icon next to your receiver
    Pencil icon next to applicable receiver.
  11. Select your Room, then tap the Back arrow
    List of available rooms to assign to receiver, with back arrow above.
  12. Select Done
    Done button on room selection screen.
  13. To turn your device on, activate the toggle switch next to your receiver. You are now ready to use your Google device with the Hopper.
    List of available Hoppers to link in Google Home app.

Voice Commands

To begin a command, get your assistant’s attention with the phrase, “OK Google”.

How do I change the channel?

Google Assistant can change the channel if you specify the channel name or number. See below for suggested channel change command structures:

  • OK Google, change the channel to ESPN on DISH
  • OK Google, switch to ESPN on the Wally in the living room
  • OK Google, change the channel to 140 on the Hopper

How do I control the volume?

Google Assistant is able to mute and turn the volume up/down as desired. Currently, volume control is only available for Hopper receivers.

  • OK Google, volume up on Kids’ Hopper
  • OK Google, volume up by 10 on Hopper

How do I search for and play my content?

Google Assistant can perform an integrated search of the voiced keyword that returns Netflix, Video on Demand, DVR, and Guide results, if applicable. You can search for content to watch using the program name, genre, or actor name criteria. See below for suggested search and viewing command structures:

Search (results will display in the voice control area)

  • OK Google, show me action movies on Miguel’s Hopper

Play

  • OK Google, watch "Big Bang Theory" on the Kitchen Joey
  • OK Google, play "The Simpsons" on the Master Bedroom Wally

How do I record, pause, and manage the direction of playback through my Google Assistant?

Google Assistant can set your receiver to record your favorite content and enable transport controls like pause, resume, and skip back/forward. See the below suggested playback control command structures:

Record

  • OK Google, start recording on Joey 2
  • OK Google, record "The Walking Dead" on The Man Cave

Transport Controls

  • OK Google, pause/resume Nancy’s Wally
  • OK Google, rewind/fast forward Hopper
  • OK Google, skip forward/back on Jim’s Joey
  • OK Google, skip forward/back 40 seconds

How do I turn my equipment on/off?

You can have the Google Assistant control the power functions of your TV and DISH receiver.

Note: The “on” command will turn the DISH receiver on, but HDMI-CEC will need to be enabled on the receiver and TV for the TV to also be powered on. To enable HDMI-CEC on the receiver, go to Menu > Settings > Remote Control > HDMI-CEC. Refer to your TV’s manual or manufacturer’s tech support for assistance enabling it on your TV. Currently, the “off” command only powers down the DISH receiver.

See below for suggested on/off command structures:

  • OK Google, turn on/off the Hopper
  • OK Google, turn on/off the Joey in the bedroom
  • OK Google, turn on/off The Man Cave (nickname)

What else can my Google Assistant do with my DISH system?

Make the best of your DISH system with Google Assistant by having it launch your favorite apps whenever you want. Simply change the channel to exit the app when you are all done. (Currently supported applications: Netflix, YouTube, Pandora, Game Finder, and The Weather Channel.)

See the below suggested playback control command structure:

  • OK Google, launch Pandora on the Joey in Christine’s room