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What Is Happening?

A hard drive failure error is displaying.
 

Why Is It Happening?

This problem is typically caused by an error in the DISH receiver.
 

How Do I Fix It?

Resolve this issue by completing all the steps below:

  1. Reset your DISH receiver

    Unplug the power cord of your DISH receiver (typically has a red tag) from the electrical outlet for 10 seconds, then plug it back in.

    If you have a Hopper & Joey system, unplug the power cord of the Hopper (larger receiver).

    The reset process may take up to 5 minutes to complete.

    power cord with red tag
  2. Contact us

    Please contact us for further assistance. Our technical experts will confirm the steps you've done and continue troubleshooting with additional steps.