This Version of Internet Explorer Is Not Supported

We recommend you upgrade to a more modern browser.

Some options are Google Chrome and Firefox.


  1. Check that Remote is in SAT Mode

    Press and release the SAT button on the top left corner of your remote control--button will briefly light up.

  2. Check that Front Panel can change channels

    Press the up/down buttons on the front panel of the DISH receiver (some may be inside front panel door) to see if the receiver changes channels.

  3. Reset Receiver

    If the issue is only on ONE receiver, unplug the DISH receiver for 10 seconds and plug back in.

    Please note: It may take up to 5 minutes for the reset process to be completed.