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Follow these instructions if you have equipment that you need to send back to DISH.

  1. Package the old equipment

    Do not send back any remotes, remote antennas, or cabling.

    Package the old equipment using the box and protective packaging that your replacement equipment was in.

    Seal the box using shipping tape.

    diagram of receiver being packed into a box
  2. Attach the return shipping label

    Peel off the orignal shipping label using the red pull tab.

    Turn the original shipping label over.

    Peel off the yellow return shipping label to expose the adhesive side.

    Copy the RA and tracking numbers located on the label for your records.

    shipping labels to be placed on the upper right corner of top of box
  3. Drop off the package at a shipping location

    Check the return label to determine if you have to drop your package off at a FedEx or UPS location. For a listing of nearby drop-off locations, please visit or

    Note: The company you received your package from may not be the company you will use to send your return package to DISH.

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