What Is Happening?
The Hopper receiver will not connect to the Internet.
Why Is It Happening?
This problem is typically caused by misconfigured settings or a problem with the Internet connection.
How Do I Fix It?
Resolve this issue by completing all the steps below:
Reset your Hopper
On the front of your Hopper, hold the Reset button down for about 5 seconds.
The reset process may take up to 5 minutes to complete.
Please contact us for further assistance. Our technical experts will confirm the steps you've done and continue troubleshooting with additional steps.