Unable to View 4K HDR Content
If you are unable to view 4K HDR content, you may be experiencing one of the following.
- Your 4K TV is unable to support HDR content.
- You have a 4K HDR compatible TV but not a 4K compatible receiver.
Note: Standard 4K TV’s are unable to support HDR programming provided by television networks.
Related content: how to view the Olympics in 4K HDR
How can I get 4K or 4K HDR programming?
To transmit 4K HDR programming, you’ll need a 4K HDR compatible TV. Not all 4K Tv’s are HDR compatible. To see if your 4K TV is HDR compatible, visit your TV manufacturers website.
Next, make sure you have the right equipment:
Once you have established that your TV can support 4K HDR content, you’ll need to make sure you are using the proper DISH equipment. A Hopper 3 is required in order to transmit live 4K HDR programming to your TV. To view what equipment you have, see the front panel of your receiver or login to your MyDISH account and navigate to the My Equipment tab. To upgrade your equipment, contact us!
How to view the Olympics in SD, HD or 4K HDR:
Apart from standard and high definition viewing options, NBC will be providing Olympics coverage in 4K HDR. To view at this resolution, you must have a Hopper 3 in addition to a 4K HDR compatible TV. Standard 4K streaming not available. See our list of available channels below. For more information visit our Olympics page.
||Check local listings|
*4K HDR programming not available in Alaska, Puerto Rico, and Hawaii