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Installation
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SUBMIT

Standard Professional Installation

Standard WorkCustom Work1
1Communicate Status

x

  • Receive order confirmation email with appointment date and arrival window (if accurate email is provided).
  • Receive reminder call the evening prior to the appointment.
  • Receive an updated arrival time by phone on day of appointment.

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2Review Order and Setup Plan

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  • Review the order and setup plan with the DISH Network technician at the start of appointment, prior to the start of any installation work.

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3Set Up Dish

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  • Dish will be mounted on outside wall, balcony or roof to achieve best line of sight (dish must generally face to the south).
  • Dish will be mounted on pole (up to five feet) if necessary. A second appointment would be required after utility lines are marked.

x

  • Bury more than 50' of cable for pole mount or other purposes (as measured from dish to point of entry into home).
  • Relocate dish due to request (aesthetics, new roof, construction, etc.) after setup and appointment is complete.
4Set Up Wiring

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  • DISH-approved RG-6 coax cable will be run from dish to receiver(s) up to 150'.
  • Once inside the home, cabling may be run through attics or unfinished basements to the receiver outlet.
  • Any installed exposed cabling will be neatly dressed

x

  • Run cable from dish to receiver(s) greater than 150'.
  • Fishing cable beyond what is required to route cable from the attic/unfinished basement to the receiver outlet.
5Set Up DISH Receivers

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  • Each receiver will be connected to one TV. If a Duo receiver is installed, each tuner will be connected to one TV.
  • HD receiver will be connected to HD TV using HDMI cable.
  • Receiver will be connected to broadband or phone line.
  • Receivers will be activated.

x

  • Mirror TV (connect more than one TV per tuner).
  • Relocate receiver due to request (aesthetics, remodel, construction, etc.) after setup and appointment is complete.
  • Re-cable to a relocated TV (moved based on aesthetics, remodel, construction, etc.) after setup and appointment is complete.
  • Configure changes to home stereo system, custom remotes or other equipment (see Ancillary Services).
6Set Up Remote Controls

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  • Each DISH remote control will be programmed to applicable DISH receiver and TV.

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7Educate on Service

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  • A Getting Started with DISH Guide, including 20 minute training will be provided.

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8Wrap Up

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  • All work sites will be cleaned up, including removal of boxes and packaging.
  • All paperwork will be reviewed.

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1 If at the time of the appointment the technician determines that the work required to restore your system is due to the movement of a TV, receiver or dish, custom work charges may apply.