The Check Balance program allows DISH customers to check the balance on their DISH account by texting BALANCE to DISH1 (34741). You do not need to opt into this program, but you must make sure that the cell phone you will be using to text DISH1 is listed on your DISH account. This can be verified at mydish.com/myprofile.
Upon texting BALANCE to DISH1 (34741), you will receive a text message informing you of the current balance on your DISH account. Eligible customers will be prompted to pay their bill if they wish to do so at that time.
The Check Balance program is only available to residential DISH customers who are billed directly by DISH for TV services.
How to Get Help or Support
To get help, text the keyword HELP to DISH1 (34741). You can also click here to chat with a live customer service agent or call 800-333-DISH (800-333-3474).
Although the Check Balance program is complimentary, message and data rates may apply depending on your wireless carrier plan. See your wireless plan or contact your carrier for details.
Alltel, AT&T, Boost Mobile, Cricket, Metro PCS, Sprint, T-Mobile, U.S. Cellular, Verizon Wireless, and Virgin Mobile.
We will only transmit your text messages with the information you provide. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, to protect our rights or property, or to accurately report donations for an SMS Giving program.
When you complete forms online or otherwise provide companies like us information in connection with the Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate, or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies.
We maintain and process your messages to provide the Service to you and to improve the Service. Our computers may process the information in your messages for various purposes, including formatting and displaying the information to you, preventing unsolicited bulk messages (spam), backing up messages, and other purposes relating to offering you the Service.