• Complete Signal Loss
• Channel Signal Loss
• Programming Not Authorized
• Receiver Not Activated
• Smart Card Not Inserted
• No Programming Guide
• Missing Over The Air Channels
• Missing Other Channels

This message appears if the smart card is not inserted, not inserted correctly or if the card or receiver is defective.

Reset Smart Card

Remove your smart card from the slot on the front of your DISH receiver for 10 seconds and re-insert firmly with the color side up and the arrow facing inward.