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Prevent Interference
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Remote Interference

IR Interference

IssueSymptomPossible CausePossible Fixes
Sight/DistanceRemote response is lost but returns when line of sight is restoredNo line of sightEnsure clear line of sight from remote to receiver
White NoiseRemote response is lost or intermittent but returns when closer to receiverNearby LCD TV, florescent light bulbs, sunlightChange remote configuration to UHF Pro (requires 4.x, 6.x, 21.x remote)
Same AddressChannels change on their ownAnother DISH Network IR remote in line of sight of receiverChange address on one remote

UHF Interference

IssueSymptomPossible CausePossible Fixes
Sight/DistanceRemote response is lost or intermittent but returns when closer to receiverToo great a distance between remote
and receiver
Insert a UHF antenna extender
White NoiseRemote response is lost or intermittent but returns when closer to receiverNearby electronic devices (tv, sling adapter, other usb devices)Insert a UHF antenna extender
Same AddressChannels change on their ownAnother DISH Network UHF Pro remote nearby (from neighboring room/unit in an apartment building)Change address (much preferred option) or change UHF frequency