| Issue | Symptom | Possible Cause | Possible Fixes |
|---|
| Sight/Distance | Remote response is lost but returns when line of sight is restored | No line of sight | Ensure clear line of sight from remote to receiver |
| White Noise | Remote response is lost or intermittent but returns when closer to receiver | Nearby LCD TV, florescent light bulbs, sunlight | Change remote configuration to UHF Pro (requires 4.x, 6.x, 21.x remote) |
| Same Address | Channels change on their own | Another DISH Network IR remote in line of sight of receiver | Change address on one remote |