Remote Interference

IR Interference

IssueSymptomPossible CausePossible Fixes
Sight/DistanceRemote response is lost but returns when a line of sight is restoredNo line of sightEnsure clear line of sight from the remote to the receiver
White NoiseRemote response is lost or intermittent but returns when closer to the receiverNearby LCD TVs, fluorescent light bulbs, sunlightChange the remote configuration to UHF Pro (requires 4.x, 6.x, 21.x remote)
Same AddressChannels change on their ownAnother DISH Network IR remote is in the line of sight of the receiverChange address on one remote

UHF Interference

IssueSymptomPossible CausePossible Fixes
Sight/DistanceRemote response is lost or intermittent but returns when closer to the receiverToo great a distance between the remote
and the receiver
Insert a UHF antenna extender
White NoiseRemote response is lost or intermittent but returns when closer to the receiverNearby electronic devices (TVs, Sling adapters, other USB devices)Insert a UHF antenna extender
Same AddressChannels change on their ownAnother DISH Network UHF Pro remote is in use nearbyChange address (preferred option) or change UHF frequency on one remote