Installation of a new or replacement receiver that has not been activated or their account has been suspended.
- Perform Check Switch Test
Enter the "Installation Summary" screen from Point Dish by selecting "Check Switch". Select "Test" from the Installation Summary screen.
- Confirm Ready to Download (Warning 055)
Select "Yes" on the 055 message.
After the download you will see a series of pop-up messages. It will take approximately 15 minutes after the download for the receiver to activate. Once video is present, you will need to follow the pack out material to set up TV2.
- Download software (Warning 061)
Allow the receiver to complete the download process and progress automatically to the next step.
If the message remains on screen for longer than 5 minutes, hard reset the receiver.
- Verify Switch Matrix Correct
If you have not done so, perform step 1. Access "Point Dish" select "Check Switch".
- Verify TV1/TV2 remote functionality
Access System Info from TV1 and press record on the TV1 and TV2 remotes.
- Verify TV1 Programming
Select VIEW TV from the TV1 remote and verify that you are receiving programming.
- Verify HD
Access "HDTV Setup". Choose the best resolution supported by the TV and verify that you are connected with HDMI or Component cables.
- Verify TV 2 functionality
Verify programming on TV2 and that the remote functions properly.