- Delete Temporary Internet Files
Delete Temporary Internet Files from the computer.
- Use a Different Web Browser
Try loading the webpage using a different supported browser than the one experiencing the issue.
- Bypass Router and Connect to Modem
Bypass the router and connect the computer directly to the modem.
- Reset the Components
Reset the computer, modem and router (if applicable). Unplug the modem and router (if applicable) for 10 seconds. Then plug in the modem first and allow the Rx light to become solid before plugging in or powering on other devices.