The quality of reception and number of channels available depends on the antenna's placement and the customers location. Weather conditions may interfere with channel reception. The Channel Display receiver menu option may not be set correctly.
- Check Over-the-Air Antenna Configuration
Check that the wiring between your DISH receiver and your over-the-air antenna is configured properly using Setup OTA
- Reset Receiver
If the issue is only on ONE receiver, unplug the DISH receiver for 10 seconds and plug back in.
Please note: It may take up to 5 minutes for the reset process to be completed.
- Rescan Over-the-Air Channels to Receiver
Access "Local Channels" select "Scan Locals" then "Save".