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dishNET Fixed Wireless Broadband
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SUBMIT

Can't Connect To Internet

  1. Check Weather Conditions

    If there is inclement weather in your area, wait for it to pass.

  2. Reset the Components

    Reset the computer, Power over Ethernet Adapter, and router (if applicable). Unplug the Power over Ethernet Adapter and router (if applicable) for 10 seconds. Then plug in the Power over Ethernet Adapter first and allow 2 minutes before plugging in or powering on other devices.

  3. Check and Secure Adapter-to-Wall Connections

    Check that the connection between your dishNET Power over Ethernet adapter and the wall is configured properly and tightly secured.
    P+Data Out port should be connected to the Ethernet cable feeding the outdoor antenna.
    AC adapter should be connected and plugged into a wall outlet

  4. Check and Secure Adapter-to-Computer Connections

    Check that the connection between your dishNET modem and the computer is configured properly and tightly secured.
    Data In port should be connected to a computer or router LAN port

  5. Bypass Router and Connect to Adapter

    Bypass the router and connect the computer directly to the modem. Plug the computer directly into the Data In port on your Power over Ethernet Adapter