(015)
Caused by poor weather, damaged cable, misaligned dish, malfunctioning equipment, or major changes in the home such as new roof, new carpeting, etc.
- Check for Obstruction to Dish
Check for anything obstructing the signal to your satellite dish such as tree branches, severe rain, or snow build-up. If it is safe to do so, remove the obstruction or wait for it to pass.
- Reset Receiver
If the issue is only on ONE receiver, unplug the DISH receiver for 10 seconds and plug back in.
Please note: It may take up to 5 minutes for the reset process to be completed.
- Check Receiver-to-Wall Configuration
If issue is only on ONE receiver, check that the wiring between your DISH receiver and your wall outlet is configured properly using the Receiver to Wall diagrams.
- Secure Receiver-to-Wall Connections
If you are experiencing the issue on only ONE receiver, check that the connections between your DISH receiver, the wall, and any devices in between are hand tight.
